Shipping policy

1. Shipping Information

At Bidi, we work to ensure that you receive your order as quickly as possible and in perfect condition.
We ship across the entire national territory (Mainland Spain, Balearic Islands, Canary Islands, Ceuta and Melilla) and occasionally to other countries.

Order preparation time

1 business day.

Estimated delivery times

  • Mainland Spain standard: 48–72 business hours.
  • Mainland Spain express: 24 business hours.
  • Balearic Islands, Canary Islands, Ceuta and Melilla: 48–72 business hours (may vary due to customs procedures).
  • Balearic Islands express: 24 business hours.
  • International: 5–7 business days.

Shipping costs

  • Mainland Spain: free shipping.
  • Mainland express: surcharge calculated at checkout.
  • Balearic Islands: surcharge calculated at checkout.
  • Canary Islands, Ceuta and Melilla: surcharge calculated at checkout, plus applicable customs procedures and taxes.
  • International: cost calculated at checkout.

All deliveries require a signature. We do not deliver on Saturdays, Sundays, or public holidays.
In case of delays attributable to the carrier or force majeure, Bidi shall not be held responsible.

Shipments to the Canary Islands

We ship to the Canary Islands via GLS.
Due to their specific tax regime, shipments to the Canary Islands are subject to customs procedures.

Customs procedures

Bidi covers transportation to destination and the necessary customs procedures for the departure of goods from mainland Spain and initial processing.

Upon entry into the Canary Islands, Customs may apply IGIC and, where applicable, other taxes.

These charges will be managed by the carrier and must be paid by the customer before or at the time of delivery, depending on the procedure.

IGIC

IGIC (Canary Islands General Indirect Tax) replaces VAT in the Canary Islands and is calculated based on the declared value of the goods. The amount is determined by Canary Islands Customs.

Additional costs

The cost of import DUA and IGIC may vary depending on the carrier and the order value.
For small orders, these amounts are usually low.

The carrier or customs authorities will inform the customer if any additional payment is required to complete delivery.

We recommend customers in the Canary Islands review these costs before placing an order to avoid issues or unexpected charges.