Terms of service

These Terms of Use regulate access to, navigation and use of the website https://bidi-care.com (hereinafter, the “Website”).

1. Minimum age

To make purchases on our Website, the user must be at least 18 years old and have legal capacity to enter into contracts. By making a purchase, you declare that you meet these requirements.

2. Scope

Access to and navigation of the Website grants the status of user and implies full and unreserved acceptance of these terms of use.

The information contained on this website is for informational purposes only regarding the products and services offered by Bidi. It does not constitute a binding offer nor obliges the user to purchase the products.

Bidi may modify, at any time and without prior notice, the presentation, configuration and content of the Website, as well as this Legal Notice. Therefore, users are advised to periodically review the conditions.

3. Conditions of use of the Website

The user undertakes to use the Website diligently, correctly and lawfully, respecting current legislation, morality, public order and these terms.

Any action that may damage, overload or deteriorate the Website or prevent its normal use by other users is prohibited.

4. Order limitations and cancellations

Bidi reserves the right to limit the number of units purchased per customer, reject orders that exceed reasonable quantities for personal use or cancel orders due to lack of stock, pricing errors or payment issues. In such cases, the customer will be informed and any amount paid will be refunded.

5. Intellectual property

All contents of the Website (design, texts, images, logo, structure, software and other elements) are the property of Bidi or the necessary licenses for their use are held.

Reproduction, distribution, public communication, transformation or any use, in whole or in part, of the contents of the Website without the express written authorization of Bidi is prohibited.

6. User-generated content

If the user publishes comments, reviews or any other content on the Website or on Bidi’s official channels, they grant Bidi a non-exclusive, free and transferable license for its use, reproduction and dissemination for commercial or promotional purposes. Bidi reserves the right to remove any content it considers inappropriate, offensive or illegal.

7. Links

7.1. Links to other external websites:
The Website may contain links to third-party pages. Bidi is not responsible for the content, operation or accuracy of such pages.

7.2. External links pointing to https://bidi-care.com:
Links may be established to the homepage or internal sections of the Website, provided that the following conditions are met:

  • The link must clearly lead to the content without reproducing it.
  • The use of “frames” or any technique that alters the original design of the Website is not permitted.
  • Linking from websites with illegal, offensive, degrading or immoral content is not authorized.

8. Limited warranty

Bidi offers its products in accordance with the legal warranty established under Spanish and European regulations. The Website and its contents are provided “as is”, without additional warranties of any kind, express or implied, regarding their operation, accuracy or availability.

9. Disclaimer of liability

Use of the Website is at the sole responsibility of the user. Bidi shall not be liable for:

  • The availability, continuity and functioning of the Website.
  • Errors or omissions in the contents.
  • Damage caused by viruses or other harmful computer elements.
  • Damage arising from unauthorized access by third parties.

It is the responsibility of the user to have appropriate tools for detection and protection against harmful programs.

10. Indemnification

The user undertakes to indemnify and hold Bidi harmless from any claim, damage, loss or expense (including legal fees) arising from a breach of these conditions or misuse of the Website or its contents.

11. Force majeure

Bidi shall not be liable for failure or delay in fulfilling its obligations when due to force majeure events, including but not limited to natural disasters, power outages, labor disputes, pandemics, government actions or failures of third-party providers.

12. Governing law and jurisdiction

These conditions are governed by Spanish law, in particular the General Data Protection Regulation (GDPR) and the Information Society Services Act (LSSI). Any dispute arising from access to or use of the Website shall be submitted to the Courts of Girona.

13. Customer service

For any query or complaint, the user may contact Bidi via email at soporte@bidi-care.com.

14. Update

This document was last reviewed on October 17, 2025.